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Installer/Service Locator

Find the nearest Navien Service Specialist including installers and service providers.

All warranty work must be requested by a licensed professional, and authorized by Technical Support. Licensed professionals have two options to initiate this process:

Tech Express: Complete an online form to request parts under warranty. Form provided upon request. You can attach photos to support your request. Requests are typically processed within 24 hours. While we strive to honor reasonable requests, approval is not guaranteed.

Call Technical Support: Reach out to Technical Support at 800-519-8794, then select option 2.

We also recommend that you report any maintenance at 800-519-8794, option 2 or option 3.

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