Find a Navien Installer | How to Buy

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Represent and warrant that you have read and understood, and agree to be legally bound by, these Terms and Conditions. If you do not agree to these terms, please do not proceed.
Represent and agree that the Listing is not a recommendation or endorsement by Navien, Inc. and is not intended to create any agreement with either Navien, Inc. or the listed Installers. Said Installers and dealers are independent businesses and are not employed or directed by Navien, Inc. Accordingly,
NAVIEN, INC. ASSUMES NO RESPONSIBILITY FOR ANY WORK PERFORMED AND MAKES NO EXPRESS OR IMPLIED WARRANTIES
REGARDING EITHER THE INFORMATION PROVIDED HEREIN OR THE SERVICES PROVIDED BY THE INSTALLERS.

Enter your ZIP code below to find an installer or service provider for your Navien tankless water heater, boiler, combi-boiler, or hydro-furnace.

All warranty work must be requested by a licensed professional, and authorized by Technical Support. Licensed professionals have two options to initiate this process:

Tech Express: Complete an online form to request parts under warranty. Form provided upon request. You can attach photos to support your request. Requests are typically processed within 24 hours. While we strive to honor reasonable requests, approval is not guaranteed.

Call Technical Support: Reach out to Technical Support at 800-519-8794, then select option 2.

We also recommend that you report any maintenance at 800-519-8794, option 2 or option 3.

If you purchased a Navien product from an online retailer, it may not be covered under Navien’s limited warranty even if it was installed by an authorized Navien installer. Please see our Limited Warranty for details.

Tankless Water Heaters

Heat Pump Water Heaters

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